Privacy Policy
Last updated: February 2026
1. Introduction
RentButler ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management platform at getrentbutler.com.
2. Information We Collect
2.1 Personal Information
We collect information you provide directly, including:
- Name, email address, and contact information
- Account credentials
- Payment and billing information
- Property details and addresses
- Tenant information you enter into the platform
- Documents you upload (leases, contracts, etc.)
2.2 Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Usage patterns and feature interactions
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information to:
- Provide and maintain our property management services
- Process transactions and send related information
- Send administrative notifications and updates
- Respond to customer service requests
- Improve our platform and develop new features
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
4. AI and Document Processing
Our AI features process documents you upload to extract lease data. This processing occurs on secure servers. We do not use your documents to train AI models. Document content is processed solely to provide you with the extraction service and is not shared with third parties except as described in this policy.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share information with:
- Service Providers: Third parties that help us operate our platform (hosting, payment processing, analytics)
- Application review: AI service providers process applicant-provided information to produce a summary
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
6. Data Security
We implement industry-standard security measures including encryption in transit (TLS/SSL) and at rest, secure cloud infrastructure, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us. Some information may be retained as required by law or for legitimate business purposes.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Export your data in a portable format
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
9. California Privacy Rights (CCPA)
California residents have additional rights under the CCPA, including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.
10. International Users (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). Our legal basis for processing is contract performance, legitimate interests, and your consent where applicable.
11. Cookies
We use cookies and similar technologies for authentication, preferences, analytics, and security. You can control cookies through your browser settings, though some features may not function properly without them.
12. Children's Privacy
RentButler is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform. Your continued use after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: privacy@getrentbutler.com
Website: https://getrentbutler.com